The protection of your personal information is one of our top priorities. The Centre conforms to all current privacy laws provincially and federally to best protect you and your data. Please consult our privacy policy for more information. To ask questions, make comments, exercise your rights, file a complaint, or obtain information about our policies and practices, please contact us at info@visualartscentre and we will be happy to put you in touch with our internal privacy officer.
Last updated: December 6, 2023 by Amber Berson, Privacy Officer
Approved by the Board of Directors January 18, 2024
Introduction
The Visual Arts Centre (hereinafter also referred to as “our”, “we” or “us”) understand the importance of protecting your personal information and respecting your right to privacy. For these reasons, we strive to implement procedures and security measures to protect the personal information we collect.
This Privacy Policy outlines our privacy practices (hereinafter referred to, as the "Policy"). By utilizing this website (hereinafter referred to as, the "Site"), creating an online account, purchasing, donating or registering online, you are approving the practices outlined in the Policy, as well as the terms of use of this site.
It is our responsibility to guarantee the secure handling of any information we collect. It is in this spirit that our Policy was designed and is applied. To achieve this objective, we collect, use, share and protect your personal information in accordance with the relevant privacy legislation in Canada.
Your consent
By giving your consent, you authorize the Visual Arts Centre to collect, use and share your personal information. This is done to ensure the delivery of quality services and to comply with our legal obligations. We collect, use and share only the necessary personal information, unless otherwise permitted by law. We will also obtain your consent before or at the time of collection.
You have the right to decline or withdraw your consent, at any time, for the collection, use, or disclosure of your information, subject to legal requirements. However, if you refuse to provide information or withdraw your consent, we may be unable to provide you with certain products and services. To withdraw your consent, kindly contact our Privacy Officer using the contact information below.
Personal information
“Personal information" refers to any information about an identifiable individual. This encompasses information such as your name, email addresses, contact information, and similar information submitted to Visual Arts Centre during its business operations or received through business inquiries. Such information is not considered personal information when it is aggregated and cannot be associated with an identifiable individual.
What personal information we collect
The Visual Arts Centre collects and stores registration and analytical data within our registration system, Google Analytics and Mailchimp. When you sign up for a particular service that requires registration and/or payment, we request personal information, including but not limited to, your first and last name, email address, civic address, billing address, payment or credit card details, etc. Some of the information we ask for may be optional.
When you provide a résumé, we collect your first and last name, contact information (email, address, and phone number), professional background, educational history, skills, references, and any additional information included in your resume.
We assure you that we only collect the necessary personal information, and this information will not be utilized in any manner other than the intended purpose for which it was collected.
For what purposes do we collect personal information?
We collect your personal information to enhance your online experience by providing an engaging, straightforward, and secure environment. Visual Arts Centre collects and retains certain personal information to facilitate and simplify your subsequent online visits and purchases.
This information is used for the following purposes:
- process and fulfill your order, completing transactions when you make an online purchase, donation or registration;
- communicate with you for support-related matters;
- send you our newsletter via email;
- identify your preferences and interests to enhance the quality of our services;
- provide you with information about special events or related topics;
- assist in identifying and rectifying any issues with our Site or services; and
- ensure the security and integrity of our Site and our company.
If you provide contact information and submit a résumé for hiring purposes, the information will be exclusively utilized to evaluate your qualifications for the position and, if necessary, to contact you for additional information.
With whom my personal information may be shared
Except as otherwise provided herein, we will not disclose, rent, sell or transfer to third parties, or exchange with third parties, any personal information about our customers without their prior consent. The only exception to this is the involvement of service providers, such as financial institutions and fraud detection and prevention companies, as well as other service providers listed below, who assist us in delivering our services:
Communication data/Newsletter/Mailchimp
You can revoke your consent to receive newsletters and unsubscribe at any time. You can cancel the subscription by clicking on the link provided in every email. See: https://mailchimp.com/legal/
Google Analytics
See: https://support.google.com/analytics/answer/7318509?hl=en
Log files
Whenever our websites are accessed, usage data is transmitted through the respective Internet browser and stored in log files, the so-called server log files. The data records stored in this way contain the following data: Date and time of access, name of the page accessed, shortened IP address, referrer URL (originating URL from which you accessed the website), the amount of data transferred, as well as product and version information of the browser used. The shortened IP addresses of the visitors are deleted or made anonymous after the end of use. The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data to protect the legitimate interests of the data controller, provided that the interests or fundamental rights and freedoms of the data subject do not prevail.
FileMaker
See: https://www.claris.com/company/legal/privacy
Moneris
See: https://www.moneris.com/en/legal/privacy-notice
Additionally, in specific situations, we may be required to share personal information about you with courts, law enforcement authorities, and other organizations as mandated by legal or regulatory obligations.
How we collect your personal information
Directly from you
When you seek to acquire a product or service provided by Visual Arts Centre or engage in communication through various means such as in person, by telephone, via email, or when responding to a survey or newsletter, we may request you to provide information about yourself.
The same principle applies if you reach out to us to obtain information about our products and services or inquire about your purchases. In such cases, we may need to identify you, which may involve asking you to respond to authentication questions.
When you use our products and services
While you browse our Site, we collect information about you. This information may be collected through
the use of cookies or web beacons, or directly on our Site, including details about your purchases.
Who has access to my information at Visual Arts Centre
Access to your information is restricted to Visual Arts Centre staff and authorized representatives who require access as part of their responsibilities. This limitation ensures that access is granted only to individuals with a legitimate need in the course of their duties.
Persons aged 14 and under
The Site is not targeted at children and is not intended for use by children. Individuals under the age of 14 are not allowed to use the Site unsupervised. We request that children do not provide any personal information without the knowledge or permission of their parent or guardian. If we become aware that a child under the age of 14 has disclosed personal information, we will not use that information without the consent of the parent or guardian.
Disclosure and retention
We have implemented comprehensive and stringent measures to preserve the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, communication, reproduction, use or modification. These measures take into account the sensitivity of the information and the specific purposes for which it is used.
Visual Arts Centre retains registration data for the year following your registration in a course. Subsequently, we maintain a list of former students on a secure server. We do not store credit card or payment information without explicit consent. In all cases, we will ensure the protection and confidentiality of your information. We are committed to maintaining the security and confidentiality of your personal information for the duration necessary to fulfill our legal requirements.
Upon the expiration of the retention period, we take measures to either destroy or anonymize your personal information. Destruction involves a definitive elimination process, while anonymization entails irreversibly modifying your personal information so that it can no longer be used to identify you directly or indirectly.
Modifications and updates
Visual Arts Centre reserves the right to revise the Policy at any time to reflect changes in our business, legislation, the availability of new technologies, or the introduction of new products, services, or features.
When changes are made, we will update the date at the top of the Policy to reflect the last update. We encourage you to check this date regularly to stay informed about any modifications to the Policy. If you disagree with any changes to the Policy, you have the option to close your account and abstain from using our services. In certain cases, you may also have the choice to opt out. By continuing to use our services,
including our Site, after changes have been posted or communicated, it indicates your acceptance and agreement with the revised terms of the Policy.
Your rights
You have the right to decline providing us with your personal information or to withdraw or modify your consent regarding the use and disclosure of your personal information. You have the right to access, update, and correct any errors or request the deletion of the personal information we have about you. We will respond to change requests within a reasonable timeframe. To facilitate this process, we may request specific personal information to verify the identity of the individual making the request before providing access to or making changes in the personal information.
Visual Arts Centre takes measures to ensure that the personal information it collects is accurate, complete, and up-to-date to the extent necessary for the purposes for which it is intended to be used. You may submit any requests, questions, or complaints regarding the Policy in writing or by telephone to one of our Privacy Officers using the contact details provided below:
By Email: info@visualartscentre.ca
By Tel.: 514-488-9558
By Mail: To the attention of the Privacy Officer
Centre des arts visuels | Galerie McClure
350, Victoria Avenue
Montreal (Quebec) H3Z 2N4