Equity, Diversity and Inclusion Policy
Approved May 27, 2023
At the Visual Arts Centre, we actively promote diversity, equity, and inclusion (DEI). Our community is composed of diverse individuals in terms of race, ethnicity, abilities, sexual orientation, gender, religion, age, and more. Importantly, we continuously strive to further increase diversity within our community. We recognize, respect, and honor each individual’s unique experiences, perspectives, and cultural background and work to ensure that each person has equal access to opportunities at the VAC and feels included.
Anti-Harassment Policy
Approved March 2019
This policy has the objective to affirm the Visual Arts Centre's commitment to prevent and to stop all situations of psychological or sexual harassment, including all forms of discriminatory harassment. The Centre also aims to establish intervention principles applied within the enterprise in the case of a harassment complaint, or the case a situation of harassment is signaled to the employer.
Non-violence protocol
Approved October 8, 2019
The Visual Arts Centre (VAC) is committed to providing a safe environment for all of its employees and students. Employees and students are expected to contribute to the maintenance of safe and calm environments at the VAC. All incidents and alleged incidents that are perceived as violent in nature must be treated seriously. Violence is not accepted nor tolerated at the VAC. The following does not replace the Anti-Harassment policy. Rather, it is a series of steps to help teachers if they and/or their students experience an act of violence, either committed or threatened.
Privacy policy
Visual Arts Centre (hereinafter also referred to as “our”, “we” or “us”) understand the importance of protecting your personal information and respecting your right to privacy. For these reasons, we strive to implement procedures and security measures to protect the personal information we collect. This Privacy Policy outlines our privacy practices (hereinafter referred to, as the "Policy"). By utilizing this website (hereinafter referred to as, the "Site"), creating an online account, purchasing, donating or registering online, you are approving the practices outlined in the Policy, as well as the terms of use of this site.
It is our responsibility to guarantee the secure handling of any information we collect. It is in this spirit that our Policy was designed and is applied. To achieve this objective, we collect, use, share and protect your personal information in accordance with the relevant privacy legislation in Canada.
Cancellation and refund policy
Cancellation Policy
Our refund policy complies with the Consumer Protection Act, with article 46. Please send your written request to info@visualartscentre.ca.
For the Summer Day Camp programme, we ask that you notify us in writing, 10 days before the start date of your child’s activity, for any request for reimbursement / cancellation so another child on the waiting list can attend.
Modalities
- Cancellations BEFORE the start of the activity: No fees or penalties. We will refund the entire fee within 10 days of receiving the cancellation request.
- Cancellations AFTER the beginning of your activity: In the event that your activity has begun, you will have to pay the cost of the services already received, i.e. the amount for the days during which the child was registered for camp, as well as a penalty equivalent to the smaller of these two amounts: $50 OR; 10% of the cost of services not received.